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Responsible Gambling at Boomerang Casino

At Boomerang Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. This page outlines our responsible gambling policies, the tools available to help you stay in control, and where to find support if you need it.

Our Commitment to Responsible Gambling

Boomerang Casino operates in full compliance with Australian gambling regulations and holds a valid licence issued under applicable Australian law. We actively support the National Consumer Protection Framework (NCPF) for online wagering and adhere to all guidelines set by the Australian Communications and Media Authority (ACMA) as of June 2026.

We take problem gambling seriously and have implemented a range of tools and resources to help our players gamble responsibly. Our team is trained to identify signs of problem gambling and to assist players who may be at risk.

Know the Signs of Problem Gambling

Problem gambling can affect anyone. It is important to recognise the warning signs early. You may have a gambling problem if you:

  • Spend more money on gambling than you can afford to lose
  • Borrow money or sell possessions to fund gambling
  • Feel anxious, irritable, or restless when not gambling
  • Chase losses by continuing to gamble to win back money
  • Neglect work, family, or social responsibilities due to gambling
  • Lie to friends or family about how much you gamble
  • Use gambling as a way to cope with stress, depression, or anxiety
  • Feel unable to stop gambling even when you want to

If any of these signs apply to you, we strongly encourage you to use the tools available on our platform and to seek professional support.

Responsible Gambling Tools

Boomerang Casino provides a comprehensive suite of responsible gambling tools that you can access at any time through your account settings or by contacting our support team.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much money you add to your account. Limits take effect immediately when reduced and can be increased after a 7-day cooling-off period.

Loss Limits

Set a maximum amount you are willing to lose over a defined period. Once your loss limit is reached, you will be unable to place further bets until the period resets.

Session Time Limits

You can set a maximum session duration. Once your time limit is reached, you will be automatically logged out of your account.

Reality Checks

Enable regular on-screen reminders that show how long you have been playing and how much you have spent during your current session. Reminders can be set at intervals of 15, 30, 45, or 60 minutes.

Cool-Off Period

If you feel you need a short break from gambling, you can activate a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time, you will not be able to log in to your account or place any bets.

Self-Exclusion

If you believe you need a longer break, you can self-exclude from Boomerang Casino for a minimum period of 6 months or permanently. During self-exclusion, your account will be suspended, all marketing communications will be stopped, and you will not be able to reopen your account until the exclusion period has ended (minimum exclusion periods cannot be shortened).

To activate self-exclusion, contact our Responsible Gambling team at [email protected] or use the self-exclusion option in your account settings.

National Self-Exclusion — BetStop

Australia's National Self-Exclusion Register, BetStop, allows you to self-exclude from all licensed Australian online wagering services simultaneously. Registration is free and can be completed at www.betstop.gov.au. Once registered, Boomerang Casino is legally required to close your account and prevent you from opening a new one.

Protecting Minors

Boomerang Casino strictly prohibits gambling by persons under the age of 18. We verify the age and identity of all players during the registration process. If we suspect that a minor is attempting to use our platform, we will immediately suspend the account and conduct a full investigation.

We encourage parents and guardians to use parental control software to prevent minors from accessing online gambling sites. The following tools can help:

Support Organisations in Australia

If you or someone you know is struggling with gambling, free and confidential support is available 24 hours a day, 7 days a week through the following Australian organisations:

Tips for Gambling Responsibly

  • Set a budget before you start and stick to it
  • Only gamble with money you can afford to lose
  • Never chase your losses
  • Take regular breaks during your gaming sessions
  • Do not gamble when you are stressed, upset, or under the influence of alcohol or drugs
  • Balance gambling with other leisure activities
  • Keep track of the time and money you spend gambling
  • Treat gambling as entertainment, not as a source of income

Contact Our Responsible Gambling Team

If you have any questions about our responsible gambling tools, need help activating any limits or exclusions, or simply want to talk to someone about your gambling habits, our dedicated Responsible Gambling team is here to help.

Email: [email protected]
Live Chat: Available 24/7 via the chat icon on our website
Response Time: All responsible gambling requests are treated as a priority and will be actioned within 24 hours of receipt.

This Responsible Gambling Policy was last reviewed and updated in June 2026.

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